Overview
7-Eleven, a household name in the convenience store industry, is synonymous with accessibility and efficiency. But even industry leaders face operational hurdles. Despite wide adoption of EDI across its supply chain, 7-Eleven still received over one million paper invoices annually, many from smaller “mom-and-pop” vendors still relying on handwritten submissions.
To eliminate these manual gaps, reduce costs, and fully modernize its Accounts Payable (AP) operations, 7-Eleven partnered with Transcepta. The goal was ambitious: achieve 100% digital invoicing.
The Challenge
- Lingering paper invoices – Despite 95%+ EDI adoption, over a million invoices still arrived on paper each year.
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Supplier complexity – Thousands of small vendors, some delivering handwritten invoices directly to stores, were difficult to transition into traditional EDI systems.
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Cost and inefficiency – Manual invoice processing drove up SG&A costs, slowed cycle times, and consumed valuable AP resources.
The Solution
7-Eleven implemented the Transcepta AP Automation Platform to extend digital invoicing across all suppliers:
- Invoice capture in any format – From EDI to PDFs to handwritten invoices, Transcepta ingests and digitizes all supplier submissions.
- Automatic conversion to EDI – Every invoice is transformed into EDI behind the scenes, ensuring touchless straight-through processing.
- Supplier-friendly onboarding – Vendors join Transcepta’s supplier network for free, without having to change their existing invoicing methods.
The Results
- 100% Digital Invoicing – 7-Eleven successfully transitioned every supplier to electronic invoicing.
- Lower SG&A Costs – Automation dramatically reduced administrative costs and improved operational efficiency.
- Elimination of Paper – AP managers no longer spend time reconciling paper invoices, freeing resources for strategic initiatives.
- Stronger Supplier Relationships – Vendors gained better visibility into invoice and payment status and eliminated the need to call or email AP.
The Impact
By partnering with Transcepta, 7-Eleven achieved more than just AP automation, it achieved a transformative shift in efficiency and supplier collaboration. What once was a costly, paper-heavy process is now a seamless digital workflow that benefits both the business and its supplier community.
7-Eleven’s success illustrates how even the most complex, high-volume AP environments can be fully automated, without disrupting supplier relationships.
