---
title: Transcepta Receives Rave Reviews for Customer Service!
description: Transcepta showcases Capterra customer reviews to highlight Procure-to-Pay tools and customer service strengths.
image: https://test.transcepta.com/hubfs/transcepta/Imported_Blog_Media/Tanscepta%20Capterra%20Reviews%20Jan-2020.png
---

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# Transcepta Receives Rave Reviews for Customer Service!

 Transcepta showcases Capterra customer reviews to highlight Procure-to-Pay tools and customer service strengths.

 Published on January 15, 2020

 • 2 minute read

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ALISO VIEJO, Calif., Jan. 15, 2020 - Capterra customer reviews for [Transcepta](https://www.transcepta.com/) resulted in an excellent overall score with especially high marks for customer service.

Capterra, an independent facilitator of verified customer reviews in the software industry, shows that Transcepta, a leading platform for straight-through AP invoicing and Procure-to-Pay solutions, receives the highest accolades in solution implementation, functionality, and customer and supplier support.

The reviews represent numerous industries, from retail, manufacturing, higher education, software, state and local government, wholesale distribution. Reviewers also represent both small and large AP departments, with some serving a few thousand personnel, to tens of thousands.

Here are some samples of Transcepta reviews:

*“The fact that the effort to set up and onboard our suppliers was managed by the Transcepta team was a big plus. In addition, the variety of ways that a supplier may submit their invoices for processing makes it easier to get supplier participation.” *

Director IT Systems Analysis  
Transportation/Trucking/Railroad, 1001-5000 employees  
Using Transcepta: 2+ years

*“Transcepta is a very cost-effective tool and it's free to the supplier! This software is great for companies looking to automate and reduce the number of touchpoints when processing AP invoices.” *

Finance Director  
Information Technology and Services, 10,001+ employees  
Using Transcepta: 2+ years

*“We are able to provide a tool to our suppliers that is user-friendly. The customer service is excellent. The process is smooth and stable, ensuring a faster cycle time (for invoice processing) versus the standard process (invoices sent via email).”*

AP Manager  
Construction, 10,001+ employees  
Using Transcepta: 2+ years

Shan Haq, VP of Transcepta Corporate Strategy and Development, says Transcepta's Procure-to-Pay platform connects customers with their supply chains in every industry. He says, "Transcepta automates procurement and accounts payable processes and provides predictive analytics, enabling organizations to reduce costs, communicate more effectively, and make better decisions."

Capterra assists customers in selecting business solutions with the aid of experienced consumer feedback. Capterra asks for specific feedback on the overall performance and pros and cons of particular software. They also include the amount of time that customer has experience using that software.

**About Transcepta**

Transcepta's Intelligent Procure-to-Pay Solution helps Procurement and AP teams improve efficiency with smart E-Procurement, AP Automation, Supply-Chain Management, and Advanced Spend and Invoice Analytics tools. Every day, thousands of companies and their suppliers access the Transcepta Network to improve E-invoicing and Procure-to-Pay processes, drive financial value across the supply chain, and communicate dynamically. For more information, visit [Transcepta.com](https://www.transcepta.com/).

**About Capterra**

Capterra helps organizations around the world find the right software for their needs. Founded in 1999, Capterra's global product footprint, verified user reviews backbone, independent research, and tailored comparison tools, provide more than five million in-market buyers with a confidence-building discovery experience every month. For more information, visit Capterra.com.

 

**Contact**

Monica Caraway  
[monica.caraway@orangemarketing.com](mailto:monica.caraway@orangemarketing.com)

 

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